Inspiration Designing Healthcare For Social Justice, Winter/Spring 2020

How I Stopped Worrying and Learned to Love Design Thinking by, Christina Wodtke

Designing For Public Services by, IDEO

How To Build Your Creative Confidence by, David Kelley

Human Centered Design by, David Kelley

Collective Action Toolkit

Slide Decks: Please do not disseminate.

Dr. Lee Sanders:

Models for Reducing Health Disparities: The Case of “Children with Complex Health Needs”

Ethics

Intelligent Information Sharing: Advancing Teamwork in Complex Care

Policy and Class Recap

Jules Sherman:

Solving difficult problems using HCD

Ethics of Empathy

Synthesis

Interviews

Margaret Laws:

Hope Lab

System Design Reading List:

System Design:

Change by Design
Tim Brown
A great starting point. An easy-read airport business book written by one of the foremost design thinkers.

This is Service Design Thinking
Marc Stickdorn, Jakob Schneider, Kate Andrews, et al.
A classic, recently updated compendium of essays on design thinking. Also explore the website for tools and software.

The Service Innovation Handbook
Lucy Kimbell
The all-in-one book — all the tools and processes that you ever might need, written by a top design business academic.