REDESIGN HEALTHCARE

Homework Designing for Safety in Labor & Delivery 2016

Due by Tuesday, January 26:

As a group:

Create a persona, empathy map, synthesize (find patterns or outliers on map), and a minimum of three need statements or “points of view” with your group. Be prepared to share with the class the story of your group’s persona, insights you have uncovered from your synthesis work and your need statements. Presentations will be informal (no slides) just bring your scrappy, but thoughtful work, and tape it up on a white board. Towards the end of class we will debrief about this homework experience.

Please see these two slide shows to help you with the assignment:

Define

Persona

I have done the assignment myself this afternoon, so you can see what I created below as an example:

PERSONA, EMPATHY MAP, SYNTHESIS, NEED STATEMENTS OR “POV”:

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IMG_1456Let me know if you have any questions, I am quite accessible via e-mail.

Due by Wednesday Night January 19:

Send us one word from each of your empathy-building experiences (interviews, sims & hospital tour) that sum up the dominant feeling you had in each context. Based on this emotional information as well as your written insight homework, Henry and I will develop large need buckets for Thursday’s class (TBD…)

Due by Monday Night January 18:

1.) E-mail Jules & Henry at least three insights from your visit at LPCH.

2.) Read

Due by Wednesday Night January 13:

1.) E-mail Jules & Henry at least three insights from observing the L&D simulations today. I will post these on our website blog for everyone to read and learn from by the end of the week.

2.) Read

See you at the LPCH front lobby at 10:30am on Thursday 1/14. Bring your sketchbook and your student ID.

Lucile Packard Children’s Hospital, 725 Welch Rd, Palo Alto, CA 94304

Due by Monday Night January 11:

1.) E-mail Jules & Henry at least three insights from your interviews with clinicians and parents last Thursday. I will post these on our website blog for everyone to read and learn from.

2.) Watch

3.) Watch

4.) Read

Make sure to bring your sketchbook on Tuesday for our Scenarios For CAPE 1

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Please come to the first day of class, January 5, 2016, with three photographs:

1.) A photo of your toothbrush and other oral care products you use

2.) A photo of the environment in which you clean your teeth

3.) A photo of you cleaning your teeth

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NASA/Mir-23 researcher Jerry Linenger brushes his teeth in the Spektr module. Note the floating Crest. (NASA)